Sunday 15 November 2009 | By: Lily Jasmine

First Time with AirAsia


First Time with AirAsia, i learnt many new things & knowledge. i like AA LCCT, it is simple & easy to check-in. But counter staff looked very cool hardly to smile. I didnt know that we can check-in on web & select the seat until AA system separated our group into front & back seats then other passengers told me to check-in on web to avoid the random seat. One thing i have to mention & remind AA is AA staff hardly smile!! even stewards hardly smile!! i've experience with several Airline & i found AA staff lack of smile!!

AA promoted themselves as Air bus.....Yeah! it's true. It is Air bus cos' noisy....hahaha!! First time experience with "noisy flight". My first fly with AA was Bali trip. i found myself leant a lot of AA more than Bali!! From searching schedules, booking, payment to departure at LCCT.......all new to me. Actually my first fly with AA was not a happy journey cos' many unexpected incidents happened. But i like AA after the first flight cos' i'm impressed on AA online services such as interactive in facebook & twitter. AA will response as soon as possible when the comments posted into web. AA answered & settled all my questions via facebook & i'm not even have to call AA customer service.

It's good for all the feedback from passengers cos' it helps AA to improve their service. Although i always fail to book free seat but i found it fun to grab the flight tickets with million people. My friends laugh on me that i pay for expensive AA tickets but for me it's still consider cheap if compare with other Airline. AA really make everyone can fly!! Ten years ago, people will envy whoever can fly but after ten years people will laugh on whoever never fly. Cos' AA low cost air ticket really makes everyone can fly.

Yeah! one more good service provided by AA is the skybus service. If call taxi to LCCT, you need to pay at least RM60 per one way but AA skybus only cost RM13 return trip. ^_^ love it!!

Thanks AA, please keep up your good jobs toward public!!

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